Returns and Refunds:

We do not accept returns on customized items. For ready-made items, returns are accepted; kindly inform us within 7 days of receiving the items.
Drop us a line with ‘Returns’ as the subject, and hear back from you within 24 hours of your query. Contact our customer service for any further assistance.


Please note that we will not accept returns for customized products. Also, please note that we do not accept returns if any additional customization has to be made post-delivery.

Shipping and Delivery

For both Indian and international orders, it takes 5–15 working days to dispatch. Blouses without embroidery take less time to dispatch than those with embroidery. Readymade items are dispatched within 24-48 hours of receiving the order (unless specified otherwise).

Yōsai maintains these delivery schedules except in situations, events, or circumstances that are beyond our control (the customer is not available, production delays, public holidays and bunches, adverse weather conditions, mistakes in delivery information, and legal procedures). If the estimated date of delivery is on a weekend, the delivery will most likely arrive on the following Monday.


Standard shipping takes between 3 and 10 days to deliver post-dispatch, depending on the pin code being shipped to.


Additional duties that may have to be paid to customs by the customer in certain cases cannot be predicted and are not responsible in such situations. 

Please contact our customer service on WhatsApp if you need further assistance.
Or call us.

Privacy Policy

Yōsai and its subsidiaries and divisions, including Yōsai Online Store, respect your privacy. This privacy policy outlines how your data is collected and used by us. You are advised to read the privacy policy carefully. By accessing the services provided by Yōsai-Online Store, you agree to the collection and use of your data by Yōsai-Online Store in the manner provided in this Privacy Policy.
If you have questions or concerns regarding this statement, you can email us at
The policy does not apply to the procedures and practices followed by entities that are not managed, owned, or controlled by Yōsai or to the people that are not engaged, employed, or managed by Yōsai.
Through this document, we wish to make you feel at ease while using our websites and not hesitate to share important information with us. We would like to make you aware that by using our websites, you are agreeing to the collection of certain data.
Do feel free to contact us with your questions or concerns about privacy on this website.

Information that may be collected from you?

Yōsai. in: The online store collects the details provided by you on registration, together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.
Kindly note that Yōsai Online Store, which is a subsidiary of Yōsai, does not collect your payment card details (i.e., credit or debit card number, expiration date, CVV, etc.). When you make a purchase using your card, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details are captured on the secured payment page, encrypted using Industrial Strength Cipher, and securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does the Yōsai online store have access to or store your complete card account information.
We may collect additional information in connection with your participation in any promotions or contests offered by us and the information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.
While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from cookies sent to your browser from web server cookies stored on your hard drive, including but not limited to:
Computer-identification information

  • IP address, assigned to the computer that you use.
  • The domain server through which you access our service.
  • The type of computer you are using.

While you are transacting on our website, personally identifiable information collected about you may include the following:

  • First and last name.
  • Email addresses.
  • Contact details, including phone numbers,
  • PIN/ZIP code
  • Measurement details
  • Photographs using the product.
  • Demographic profile (like your age, gender, occupation, education, address, and durables owned).
  • Personal preferences and interests (such as books, movies, music, and so on); and
  • Your opinion on services, products, and features on our websites.
  • We may also collect the following information about:
  • The pages you visit or access.
  • The links you click on our website.
  • The number of times you access the page.
  • Things you view, add to your bag, or add to your wish list.

Other websites you open simultaneously while browsing ours
You may terminate your account at any time by writing to us at from the email ID you have used for creating your account and mentioning ‘Please close Yōsai account in the subject line. We will disable access to your account within 2 working days of receiving your email. However, your information may remain stored in archives on our servers even after the deletion or termination of your account.

How is the information used?

We use your contact information to send you:

  • Password reminder and registration confirmation.
  • Special offers.
  • Changes in the service policies or terms of use.
  • Event-based communications include order information, renewal notices, invites, reminders, etc.

Note: We send users updates upon registration and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.

We use your personal information to:

  • Improve personalized features on our websites to enhance your shopping experience.
  • To contact you for your account/profile account/profile-related customization-related matters or any other reason as may be necessary.
  • To provide the services requested by you, for example, deliver merchandise ordered by you.
  • To preserve social history as governed by existing law or policy.
  • To provide a higher level of customization for you.
  • To better be able to do exact alterations and remakes, we will use your photograph of you wearing the product as our reference.

We use anonymous traffic information to:

  • Remember to deliver better and more personalized service. e.g., track your entries in our promotion schemes;
  • Recognize your usage privileges on our website.
  • Administer and manage the smooth functioning of our website by diagnosing problems.
  • Track your sessions and activities to better understand how people use our website.

Frequently asked questions

Custom and personalized orders

Most of our items are customizable and personalized for your style and requirements. Yes, you can opt for standard sizes as well. However, every item will be made fresh on order; we don’t store inventory. The pictures of the products you see are made for display purposes only.
Sometimes we do sell ready-made items made by us for high-demand designs; the product page mentions if it is a ready-made item or a custom-fresh item.

While most customizations are accommodated in the displayed price, there may be additional charges for increased embroidery work or fabric requirements. I will mention if something like that happens with your customized requirements.

Sizing details

You can opt for a standard size or a custom body size. We will send you a link to an online measurement form where you can easily fill out your body measurements. It has step-by-step instructions to help you get measured easily at home. It’s super easy; our customers have been sending us measurements from across the world.

Care instructions

We suggest drying the blouses separately. Do not machine wash them, especially in hot water.
The embroidery blouses need to be separately washed. Never wash them in square international customized post-delivery takes less, pin cod 10 amm the machine machine. Dry wash or dry clean only.
Store them separately in newspapers or soft papers away from moisture and sunlight.

Where do items ship from?

All items ship from India. Every product is authentic Indian, made in India.

Contact Information Address:

Yōsai(square international)No:2 Rajagopalan street
West Mambalam, Chennai, 33
Landline: +91 4431307993